Maintenance

ATL line card replacement

On Wednesday, July 16th at 11:00 AM EDT, we will perform planned maintenance in our Atlanta network to replace a faulty line card that has been causing intermittent connectivity issues for a small subset of customers.

We expect 5–10 minutes of downtime during the maintenance window, and we will work to minimize disruption as much as possible.

Degraded

ATL connectivity issue

A datacenter's vendor is working on the fiber cable trays, replacing disturbed fibers. This is causing some packet loss / latency issues while traffic is routed through alternative paths.

Degraded

Cloud Panel Login Issue

Our cloud control panel (cloud.ramnode.com) is currently not allowing some logins. We've reached out to the software vendor for support, we expect the issue to be resolved within a few hours.